Delegate Files & Links

Formats for exams included in all certified courses

Summary of available formats subject to your course format - CC Learning Exam formats V2

Information for delegates using PeopleCert exam vouchers:

Processes and hints for using vouchers - cc-learning-computer-based-exam-information via PeopleCert vouchers-v11.0

How to register for the exam sitting/s - https://www.peoplecert.org/candidate-registration

PeopleCert's 5 step process for exam sitting - Scroll down that webpage also to access PDFs with a step by step process for either sitting using a Windows device or a macOS device.

ExamShield, the app required for sitting online exams with PeopleCert - Technical information

Download link for ExamShield from Windows Store & Mac (TBA when available)

Note, these vouchers may only be extended for a period of 6 months maximum, fees apply.

If you would like to apply for special consideration for a sitting, please refer to PeopleCert's Reasonable Adjustments webpage here. Requests for all reasonable adjustments should be submitted no later than 10 business days before any exam. Written evidence produced by independent, authoritative specialists may be required to support any application.

Information for delegates using APMG exam vouchers:

Link to APMG Candidate portal - for setting up your profile to prepare for your online exam - https://candidateportal.apmg-international.com/#/exams

Steps for candidates to follow from receiving voucher to sitting exam - see LINK here.

Tech specs - https://www.proctoru.com/portal/apmg-international and FAQ's

Note, these vouchers may NOT be extended, please ensure you plan your sitting/s well before any expiry date. We recommend at soonest after completion of your training.

Refer to APMG's Equality policy - https://apmg-international.com/copyright-legal-policies - for adjustments which may be applied for before sitting your exam.

Information for delegates sitting APMG exams during their course:

If you are sitting an online exam during the course supervised by our staff, please see instructions here for registration.

If you are sitting a paper exam in the classroom, please see instructions here for registration.

Refer to APMG's Equality policy - https://apmg-international.com/copyright-legal-policies - for adjustments which may be applied for before sitting your exam.

Accessories and ID formats allowed during all exam sittings:

Accessories allowed during all exam sittings and forms of official ID acceptable (paper based in class, computer based using vouchers, and computer based remotely supervised by our trainers) for both PeopleCert and APMG - cc-learning-accessories-and-ID-allowed-during-exam-sittings-v8

PeopleCert do NOT accept electronic IDs. APMG will for ATO supervised paper/online sittings, NOT when using exam vouchers where you are supervised by APMG invigilators.

PeopleCert advise your ID, which will be checked before each exam sitting, must -

• Be current and valid – ID containing dates that have expired are not allowed.
• Be an original, not a photocopy.
• Include a recognizable photo of you (N.b. They have rejected ID if photo is too different from current look of delegate)
• Match the information you gave when you booked your online exam.
• Be a government-issued national/state/province identity card that is recognized by the country in which you are a citizen or permanent resident.
• Contain your Birthdate/Year.
• Contain your First/Middle Name(s) and Last Name in English (Latin) characters.

Tip, when setting up your profile, match your names to the ID you plan to use, as you can only alter these up until you register for your first sitting.

Using PeopleCert e-books:

PeopleCert mandate inclusion of an e-book (the official guidance) with any foundation level exam.  Access to these books is granted for 5 years, via their delegate portal.  Please see here for FAQ's on accessing - PeopleCert e-books

Sample exams:

PeopleCert sample exam papers - You are welcome to purchase a Single use Official Mock computer based mock exam from us for PRINCE2 7th edition Foundation &/or Practitioner exams (more certs to come soon).  Note, paper sample exam papers are provided as part of our training, either self paced or trainer led.  See FAQs here under Official Mock Exam heading - https://www.peoplecert.org/help-and-support/FAQ#undefined

APMG sample paper exams - to complete online (no charge) - https://sampleexams.apmg-international.com/Marlin/SamplePapers.aspx

Virtual training:

Zoom flyer - cc-learning-using-zoom

Exam guarantees:

Please see this page here for more information and booking online

Post training:

Practitioner Mentoring service flyer - cc-learning-practitioner-mentoring-service-v2-1

For APMG - How to access your digital badge and e-certificate - please see this YouTube clip on how to set up via your APMG Candidate portal profile

If you wish to submit a complaint about our training or appeal your official exam result - please see our webpage here for our policy/steps.

For appeals against exam results, there is a one month limit from sitting date for PeopleCert certifications; see more here on their website. For APMG appeals, there is a 6 month limit from sitting date; see more here on their website.

Certificate validity:

All PeopleCert certifications are valid for 3 years. To extend your PeopleCert certification, please be advised that completing a successful certification in the same product family, will automatically extend the expiry date of other certifications achieved.  There are different routes to extend validity.

All APMG foundation certifications do not expire, and delegates who pass the Change management & AgilePM practitioner exams are recognized as ‘Registered Practitioners', and will remain 'Registered' for a period of 5 years. To maintain Registered status, practitioners must complete and pass a new exam within 3-5 years following their initial/previous practitioner certification.

Managing Benefits, PPC and BBC practitioner certifications do not expire.

Please contact us for more information.