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Privacy Policy

Privacy policy

We take your privacy seriously. We are fully committed to handling the information we collect from you in a secure and responsible manner. Please read this policy which explains how we use your information, in particular:

  • What information is collected from you through the web site
  • How the information is used
  • With whom the information may be shared
  • What choices you have regarding the collection, use and distribution of the information
  • The security procedures that are in place to protect the loss, misuse or alteration of information under our control
  • How you can correct any inaccuracies in the information.

If you feel that we are not abiding by our privacy policy or you require further information, please contact us by:

  • Email:
  • Company number:
    04519515 (CC Consulting Ltd)
  • Data protection registration number:


We will not sell or rent to third parties the information collected from you on this site and will only share your information in the way described in this statement. We collect information from you at different points on our website and use information for three general purposes: to customise the advertising and content you see on our website; to fulfil your requests for goods and services; and to contact you about news and special offers.

We communicate with our delegates/clients usually by way of email but occasionally may contact you by phoning.

If you would rather that your details were NOT used in these ways, please contact us at any time to


When you inquire on the site we ask for your name and email address. This information is used to contact you with our response  and about other services on our site about which we think you will be interested. If you register for specific training, we will ask for your name, email address and a shipping address so we can process your booking and communicate with you about this training.


When you order goods directly from us, we request information from you on our order form. You must provide contact information (such as name, email address and shipping address) and financial information (such as credit card number, expiry date). This information is used for billing purposes and to satisfy your orders. If we have trouble processing your request, we use this contact information to get in touch with you.

A further feature of the site is the possibility of participation in on-line discussion groups, message boards, and information exchange databases. Please take care when using these facilities since the information posted on these interactive pages is available to other visitors. Posted information is never combined with your registration information.


Should you contact us with questions or comments by email, we may temporarily keep your comments and forward them internally to improve the site but this information is not shared externally with out your permission. If you enquire about a course or software on the web site by using the enquiry form we will forward your details to the supplier (or ourselves) who will deal with your enquiry by contacting you using the details you have supplied. We deal with reputable companies and believe they have too hold your privacy in high regard, if you have any complaints about them please let us know after you have approached the supplier in question.


A cookie is a data file containing information about you which is stored on your computer’s hard drive when you visit certain websites.

The use of cookies on our site means you do not have to log in a password more than once, thereby saving you time visiting the site. Cookies also contain information that enables us to track the pages you have visited so that we can deliver content, which is tailored, to your interests.

Some of our business partners use cookies on our site (for example, advertisers), but we have no access to, or control over, these cookies.

If you would rather not take advantage of the benefits which cookies can provide, most browsers allow you to reject cookies and this will not prevent you from using the majority of the site.

Log files

We use IP addresses to analyse trends, administer the site, track your movement, and gather broad demographic information for aggregate use.


We share aggregated demographic information with our partners. This is anonymised data and is not linked to any personal information from which an individual can be identified. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

If you are registered for an accredited course with us, i.e. one that includes exam sittings, we share your name and email address with our exam institutes so they may contact you directly to request exam sitting registration. You will be required to provide personal identification details to set up a profile on their exam portals so they can meet their own assurance/accreditation requirements.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be cautious when you leave our site and to read the privacy statements of each and every web site that collects your personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & contests

From time-to-time our site may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information.

Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age and income level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


We take precautions to protect your information. When you submit information via the website, your information is protected both online and off-line.

When our registration or order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our payment order form, the lock icon on Web browsers such as Firefox, Safari, Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.

We also protect your information off-line. Access to all your information, not just the sensitive data mentioned above, is restricted and the servers we store personally identifiable information are kept in a secure environment. Only employees who need the information to perform a specific job (e.g., our trainers, Accounts staff or a Course administrator) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices.

Correction/updating personal information:

If your personally identifiable information changes (such as your post code), or if you no longer desire our service, please let us know and we will correct, update or remove your personal data. This can be done by emailing