AU 07 3369 8744 / NZ 0800 888 897 / INT +61 7 3369 8744

COVID-19 & course formats

We at CC Learning are taking proactive measures to manage risks associated with COVID-19 and ensure that we can continue to provide the best training experience for our clients/delegates. We remain diligent in responding to any outbreaks; the facts are being monitored and we take advice provided by the Government.


Our courses are proceeding as Live and Live Online….  We have resumed Live classroom courses and are ensuing our selected venues have appropriate measures in place as per requirements. We will have Live classroom dates for most certifications however those more specialised will run virtually only (Live Online) – this is to keep the course costs down so we can run more of these courses as scheduled. Delegates are most welcome to join any Live classroom course remotely from their own location or if local, attending either live or virtually during a course as needed.

We offer:

  • Live Classroom courses in set locations – with the trainer and delegates in class, with delegates welcome to join remotely from their own location.
  • Live Online courses fully virtual – with our trainer and all delegates joining remotely from their own locations.  These are discounted as we do not have the venue costs to cover.

ABOUT LIVE ONLINE fully virtual – Our trainers follow the same syllabus and use the same materials as for any accredited LIVE classroom course.  Feedback on this format has been very positive!  These courses use Zoom, an online conference platform which  supports chat, group work, and interactive whiteboards. Each topic session has a question and answer session.  We set up passwords for access to all sessions for added security and issue these out close to each course.

Using this software, you need to have a computer or phone with a headset to interact with us and a camera is preferable. You need a stable internet connection and a quiet environment. We run a Pre-course webinar in advance of each course to ensure the technology is working properly.  Each day is broken into 45 minutes blocks with plenty of mini-breaks including a longer break for lunch. We will run follow-up workshops to prepare you for exams as needed. Exams are computer based sittings remotely supervised by an exam institute proctor on an individual basis using a voucher system (for AXELOS certifications)  or by our trainer within class time (for APMG certifications). Delegate materials are issued in print format sent out as for live classes.

  • Please see here our flyer for using the Zoom platform. 
  • Here is a Link to our flyer on how this exam voucher format works. Please take the time to read as it contains important information.

If you feel unwell –
If you develop symptoms before or during attending one of our courses online or live, or if you need to have a COVID test and have to self isolate until your result is released, please inform your trainer immediately or our Course administration by either emailing or phoning 0800 888897.  Options including switching to virtual attendance (if well enough) or deferring to a later class, noting we are usually flexible with our terms in these instances.


If you have issues attending our courses virtually, and you are unable to continue please advise us within 24 hours of the start of the course and you will be welcome to attend a live course instead within 12 months. Standard terms apply for Live attendance.
Cancellations will only be available based on our current Terms and Conditions. See link to these on our website by clicking here.


Live classroom and Live Online virtual classroom learning is available for closed/private training courses; please contact us if you wish to discuss further. Live Online is a great option if staff members are remote and it removes the need for any trainer or delegate travel.


We have a wide range of certifications available in e-learning format. Packages include an online license, exam vouchers and official guides for some levels. Please see this page on our website for further information.

Thank you for your assistance and stay well!

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