We at CC Learning are taking proactive measures to manage risks associated with COVID-19 and ensure that we can continue to provide the best training experience for our clients/delegates. We remain diligent in responding to any outbreaks; the facts are being monitored and we take advice provided by the Government.
Our courses are proceeding as Live and Live Online.... We are offering Live classroom courses and are ensuing our selected venues have appropriate measures in place as per requirements. Delegates are most welcome to join any Live classroom course remotely from their own location or if local, attending either live or virtually during a course as needed.
ABOUT our LIVE ONLINE or Virtual Classroom courses - Our facilitators follow the same syllabus and use the same materials as for any accredited LIVE classroom course. Feedback on this format has been very positive! These courses use Zoom, an online conference platform which supports chat, group work, and interactive whiteboards. Each topic session has a question and answer session. We set up passwords for access to all sessions for added security and issue these out close to each course.
Using this software, you need to have a computer or phone with a headset to interact with us and a camera is preferable. You need a stable internet connection and a quiet environment. If you would like us to test your set up, we are more than happy to organise a test Zoom session before the course. Each day is broken into 50 minutes blocks with plenty of mini-breaks including a longer break for lunch. We are happy to run follow-up workshops to prepare you for exams as needed. Exams are computer based sittings remotely supervised by an exam institute proctor on an individual basis using a voucher system (for AXELOS certifications) or by our facilitator within class time online (for APMG certifications). Delegate materials are issued in print format sent out as for live classes (with exception for PeopleCert course guides which will be in digital format for all courses, with the option to purchase additionally a print version for those who prefer this format).
If you feel unwell -
If you develop symptoms before or during attending one of our courses online or live, or if you need to have a COVID test and have to self isolate until your result is released, please inform your trainer immediately or our Course administration by either emailing firstname.lastname@example.org or phoning 0800 888897 (NZ) or +61 7 33698744 (AU). Options including switching to virtual attendance (if well enough) or deferring to a later class, noting we are usually flexible with our terms in these instances.
If you have issues attending our courses virtually, and you are unable to continue please advise us within 24 hours of the start of the course and you will be welcome to attend a live course instead within 12 months. Standard terms apply for Live attendance.
Cancellations will only be available based on our current Terms and Conditions. See link to these on our website by clicking here.
Live classroom and Live Online virtual classroom learning is available for closed/private training courses; please contact us if you wish to discuss further. Live Online is a great option if staff members are remote and it removes the need for any facilitator or delegate travel. We can also have our facilitator virtually join your live class, i.e. "beam" them into the room via Zoom.
We have a wide range of certifications available in e-learning format. Packages include an online license, exam vouchers and official guides for some levels. Please see this page on our website for further information.
Thank you for your assistance and stay well!