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ITIL® 4 Foundation course and Exam
26 Jun 2019
to
28 Jun 2019
Wellington
Auldhouse (Wellington)
NZD$ 1,900.00 + 285.00 GST
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The ITIL 4 Foundation Certification Course is designed for anyone working in IT looking for IT Service Management education and an understanding of how to provide business value. Also, anyone who is looking to upgrade their ITIL v3 certification and knowledge. The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

short descriptionThe course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

What’s the difference between ITIL v3 and ITIL 4? In a nutshell, ITIL v3 describes Service Management around 26 processes and functions that are part of a continuous process of 5 life cycles: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. All of the v3 body of knowledge is still very worthwhile and relevant!

ITIL 4 takes you through a more evolved view of a Service Value System (SVS), which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.

After completing this course, students will be able to discuss:
  • High level overview of ITIL v3's 5-step Lifecycle model and how the current 26 processes and functions map to the new ITIL 4 model
  • The seven Guiding Principles of ITIL 4
  • ITIL's new Service Value Chain
  • The four dimensions of Service Management
  • The 34 ITIL practices, with a focus on 18 of these
  • Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value


Target Audience:

The ITIL 4 Foundation Certification Course is designed for anyone working in IT looking for IT Service Management education and an understanding of how to provide business value. Also, anyone who is looking to upgrade their ITIL v3 certification and knowledge.

Prerequisites:

There are no mandatory prerequisites. 

Exam, Certifications & Awards

  • This course prepares participants for the examination leading to the Foundation Certificate In IT Service Management. A 60-minute, 40 question, multiple-choice exam is scheduled on the last day of the course, and is administered by an independent examination body. For online courses, the exam may be scheduled and completed online.
  • A passing mark of 65% is required to receive your certificate. An exam review is included in the course to help prepare attendees for the final exam
  • You will attain 18 professional development units (PDUs) for Project Managers


The ITIL course on this page is offered by Auldhouse an official affiliate of AXELOS Limited. ITIL is a [registered] trade mark/s of AXELOS Limited. All rights reserved.

Agile Scrum Foundation®
01 Jul 2019
to
02 Jul 2019
Wellington
Auldhouse (Wellington)
NZD$ 1,650.00 + 247.50 GST
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This unique 2-day certification course provides the essential knowledge needed by IT professionals in Agile methodologies and Scrum practices. It focuses on the basic principles and concepts of both Agile and Scrum with an emphasis on several Scrum components like managing sprints, Agile meeting structure, the key roles and methods.

short description

In today’s business climate it is more critical than ever to remain flexible, keep costs low and shorten delivery cycle times. These growing pressures demand a new approach to development activities, project management approaches and business in general. Agile product development practices provide an iterative and adaptive approach to accelerating business value generation through the collaboration of cross-functional teams focused on continuous improvement, scope flexibility and delivering essential product quality. Scrum, the most popular Agile methodology is a framework for developing and sustaining complex products, while productively and creatively delivering products of the highest possible value.

This unique 2-day certification course provides the essential knowledge needed by IT professionals in Agile methodologies and Scrum practices. It focuses on the basic principles and concepts of both Agile and Scrum with an emphasis on several Scrum components like managing sprints, Agile meeting structure, the key roles and methods.

Prerequisites - No prerequisites are required.

Who Should Attend - This course is applicable to anyone working in the fields of IT and project management, particularly those participating in projects.

COURSE CONTENT
The course is designed as an introduction to the core topics associated with Agile and Scrum. Specifically, by the end of this course, participants will understand:

*Concepts of Agile and Scrum including the “Agile way of thinking”
*Scrum practices including roles, events, the importance of backlog and the definition of done
*Scrum planning and estimation
*Monitoring of Scrum projects including Burn-down charts, Kanban boards and Information Radiators
*Advanced Scrum concepts including applying Scrum in large, complex projects and within distributed teams
*How to create an Agile workspace

Exam, Certification, Designation & Awards - This course prepares participants for the examination leading to the Agile Scrum Foundation Certificate, granted by EXIN. Exam included:
*Exam is offered through EXIN in paper-based format
*Exam is 1 hour, closed book, consists of 40 multiple choice questions and a passing score of 65% is required to achieve certification
*14 PDUs are awarded



Agile Scrum Certified Master & Leader®
03 Jul 2019
to
05 Jul 2019
Wellington
Auldhouse (Wellington)
NZD$ 2,295.00 + 344.25 GST
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The Scrum Master role is a unique blend of leader, coach, project manager and team captain requiring specific skills and capabilities. This practical 3-day certification course provides students with the critical knowledge and skills needed by professionals whose role it is to facilitate and enable Agile teams and lead Agile transformations. A key factor that makes this course unique is that it goes beyond the concepts of managing the Scrum process to providing students with direction on how to overcome resistance and to manage the organizational change required to A.D.A.P.T. Agile.

short description

Being Agile, increasing speed to market and delivering value in shorter cycle times is a critical business capability. To achieve these goals organizations are changing their project methods from linear waterfall approaches to iterative methods, which promote adaptive and shorter delivery cycles.

These changing pressures demand a new approach to development, project management approaches and require skilled professionals who understand how to adopt, apply and scale Agile practices. Scrum, the most popular Agile methodology is a framework for developing and sustaining complex products through releases and sprints to productively and creatively enhance product value.

The Scrum Master role is a unique blend of leader, coach, project manager and team captain requiring specific skills and capabilities. This practical 3-day certification course provides students with the critical knowledge and skills needed by professionals whose role it is to facilitate and enable Agile teams and lead Agile transformations. A key factor that makes this course unique is that it goes beyond the concepts of managing the Scrum process to providing students with direction on how to overcome resistance and to manage the organizational change required to A.D.A.P.T. Agile.

*Build Awareness
*Develop Desire
*Develop Ability
*Promote Agile approaches
*Transfer Agile into the rest of the organization

This course is designed to provide the knowledge, practice and validation of these critical skills.

Prerequisites - Knowledge of Scrum terminology is recommended.

Who Should Attend - This course is applicable to anyone working in the fields of IT and project management particularly those leading projects and development efforts and sponsors looking to understand and introduce an Agile culture.

COURSE CONTENT
The course is designed as an intermediate level introduction to the core topics associated with the role of an Agile Scrum Master. Specifically, by the end of this course, participants will understand:
*Concepts of Agile and Scrum including the “Agile way of thinking”
*Applying Agile to other frameworks such as IT Service Management
*Managing, coaching and mediating cross-functional teams
*The Scrum Master relationship to other key roles such as the Product Owner and the Development Team
*Detailed Scrum Planning, Monitoring and Control
*Backlog Management
*Release and Sprint planning
*User Story Estimation techniques
*Monitoring of Scrum projects including Burn-down charts, Kanban boards
*Advanced Scrum concepts including applying and scaling Scrum in large, complex projects and within distributed teams
*Agile tooling and workspace management
*Leading Agile adoption and transformation projects

Exam, Certification, Designation & Awards - This course prepares participants for the examination leading to the Agile Scrum Master Certificate, granted by EXIN. Exam included:
*Exam is offered through EXIN in paper-based format
*Exam is 90 minutes, closed book, consists of 40 multiple choice questions and a passing score of 65% is required to achieve certification
*16 PDUs are awarded

APMG International Managing Benefits™ Foundation Only
08 Jul 2019
to
10 Jul 2019
Christchurch
Auldhouse (Christchurch)
NZD$ 2,200.00 + 330.00 GST
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This is a three day Managing Benefits foundation course that covers the principles, practices and techniques of Managing Benefits as described in the guide. It provides managers and practitioners from multiple disciplines, working in a variety of organizations, with generally applicable guidance encompassing benefits management principles, practices and techniques.

At the end of the course delegates will sit the foundation exam, which is made up of 50 multiple-choice questions to be answered in 40 minutes, requiring 50% to pass.

short description

This is a three day Managing Benefits foundation course that covers the principles, practices and techniques of Managing Benefits as described in the guide. It provides managers and practitioners from multiple disciplines, working in a variety of organizations, with generally applicable guidance encompassing benefits management principles, practices and techniques.

At the end of the course delegates will sit the foundation exam, which is made up of 50 multiple-choice questions to be answered on 40 minutes, requiring 50% to pass.

Please note that there is preparatory work required prior to the course and homework each evening of the course.

 

APMG International Managing Benefits™ Foundation with Practitioner
08 Jul 2019
to
12 Jul 2019
Christchurch
Auldhouse (Christchurch)
NZD$ 2,995.00 + 449.25 GST
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This is a five day Managing Benefits foundation with practitioner course that covers the principles, practices and techniques as described in the guide. It provides managers and practitioners with generally applicable guidance encompassing benefits management principles, practices and techniques. It includes foundation and practitioner exams, the official guide and course workbooks.

short description

This is a five day Managing Benefits foundation with practitioner course that covers the principles, practices and techniques as described in the guide. It provides managers and practitioners with generally applicable guidance encompassing benefits management principles, practices and techniques. 

Please note that there is preparatory work required prior to the course and homework each evening during the course.

 

Foundation Course Content

  1. An overview of benefits management – what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice.
  2. The seven principles upon which successful benefits management practices are built.
  3. The five practices in the Benefits Management Cycle relating to individual change initiatives, and examples of how they can be/have been applied in practice.
  4. How to apply benefits management at a collective or portfolio level encompassing all projects and programmes included in the change portfolio.
  5. How to get started in implementing effective benefits management practices and how to sustain progress.

 

Exam Format

  • Multiple choice format
  • 50 questions per paper
  • 25 marks or more required to pass (out of 50 available) - 50%
  • 40 minutes duration
  • Closed-book.

 

Practitioner Course Content

Practitioner level aims to confirm whether the candidate has achieved sufficient understanding of how to apply and tailor the guidance in a scenario situation. Specifically candidates should be able to:

  • Plan the implementation of benefits management, select appropriate strategies to sustain and measure progress;
  • Select and adapt principles, practices and techniques to suit different organizational environments;
  • Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle together with the accountabilities and responsibilities of each of the defined roles;
  • Evaluate examples of benefits management information (documents);
  • Analyse the solutions adopted in relation to a given scenario.

Exam Format

  • Objective testing
  • 8 questions per paper with 10 marks available per question
  • 40 marks or more required to pass (out of 80 available) - 50%
  • 2 ½ hours duration
  • Open book exam (Managing Benefits guide only).

Please note that there is preparatory work required before the course and homework each evening during the course.


Managing Benefits has been carefully designed to complement existing Best Practice in portfolio, programme and project management such as PRINCE2®, MSP®, P3O® & MoP®. It consolidates existing guidance on benefits management into one place, while expanding on the specific practices and techniques aimed at optimizing benefits realization.