Exam Guarantees

31 Dec 2024

Extras (AU)

AUD$ 0.00 + 0.00 GST

Items to purchase related to this course

You might be interested in the following items as these are directly related to the course you might be attending. Please be aware that these are often bundled into a course offering, and if they are options on a course they are often cheaper purchased with a course, contact us if you are unsure.

If however you are not on a course feel free to place an order anyway - we will use these contact details to deliver your order and invoice in the normal way. When purchasing Extras we accept payment by credit card. We accept Visa, MasterCard and AMEX via PayPal. Note you can access PayPal as a guest.

Please note that pricing shown is exclusive of GST but GST will be applied so please allow for. We waive our usual credit card fee for any Extras purchases

These complement this course:

Foundation exam guarantee - attend the next course and re-sit upon redemption

$100.00

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Buying this is like insurance against not passing the exam: if you don't pass then we pay for you to resit one more time (using a remotely invigilated computer-based exam voucher) which would cost you hundreds otherwise PLUS you can join virtually the next same class at no extra charge. See the terms and conditions for specifics. Note, you must sit the initial exam within one month of course completion.

Practitioner exam guarantee - attend the next course and re-sit upon redemption

$200.00

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Buying this is like insurance against not passing the Practitioner or Re-registration exam: if you don't pass then we pay for you to resit one more time (using a remotely invigilated computer based exam voucher) which would cost you hundreds otherwise. BONUS INCLUSION - You are also welcome to COMPLIMENTARY further training by joining virtually to the next same public course at no extra charge. This will assist your refreshing before the next sitting. See the terms and conditions for specifics. Note, you must sit the initial exam within one month of course completion.

About You (if you are a participant on a course or wishing to receive the order)

First Name

Enter your first name

Surname

Enter your surname

Job Title

Enter your position, eg HR Manager

Business Name

Enter the name of the organisation you work for

Phone Number

Enter your phone number (without country or area codes)

Mobile Number

Enter your mobile phone number

Email Address

Enter your email address (email addresses are case sensitive)

Shipping address

Please help us by providing your correct shipping address. We will use this address to send course materials, and hard copy certificates if ordered. Someone may need to sign for the package so please provide us with a physical address, PO Boxes cannot be used to receive course materials.

Street Number and Name

(no PO Boxes as course materials must be signed for)

Suburb

Enter the shipping address suburb eg Grand Heights

Town/City

Enter the shipping address town eg London

State

Enter the shipping address state eg Ohio

Country

Enter the shipping address country eg New Zealand

Postcode

Enter the shipping address postcode eg 5670

Additional information

How did you find us?

We pride ourselves and making sure you get what you want when you want it, please let us know if you have:

Special delivery instructions
Requests that may need to be taken into account when fulfilling your order

Enter any requests here

Invoicing Information (tick if not if required)

Invoicing details are the same

Contact Details for Invoicing (If the delegate and invoicing details are not the same)

First Name

Enter the invoice processor's first name

Surname

Enter the invoice processor's surname

Position

Enter the invoice processor's position name, eg accounts clerk

Organisation

Enter business name of the invoice processor

Street Number and Name

Enter the street address or PO Box for invoicing eg Unit 1/34 High Street

Suburb

Enter the suburb for invoicing eg Pacific Heights

State

Enter the state for invoicing eg New South Wales

Country

Enter the country for invoicing, eg New Zealand

Postcode

Enter the postcode for invoicing eg 4060

Phone Number

Enter the invoice processor's phone number

Email Address

Enter invoice processor's email address (email addresses are case sensitive)

For items we require payment by credit card

Credit card

Payment Notes

Enter information about payment

Terms

Click here to read full terms and conditions

Goods shipped (Printed books, course materials etc)

Returns policy

You may return any print materials within 10 business days for a full credit, if in “as new” condition

Shipping

Your items should arrive within 5 business days following shipping in exceptional circumstances, we will notify you once items have been shipped.

Goods shipped (hard copy certificates)

Returns policy

We are unable to offer a refund on this purchase. If you have not received the item or the item is incorrect, a replacement item will be ordered. If you are not entitled to receive this product, we can hold this purchase until it is applicable.

Shipping

Your items should arrive within 6 weeks following shipping. We will notify you once items have been shipped.

Goods delivered electronically (Digital guides, PDF files, templates, etc)

Returns policy

We are unable to offer a refund on any electronic item once the item has been received (recognised by not receiving a bounced email) or you have clicked on the link. If however you have not received the item, or the activation link has not been clicked then a refund may be provided if requested within 7 days of your purchase.

Delivery

Your items should be received within 3 business days of placing your order.

Exam guarantee

• The exam guarantee includes one free virtual attendance on the next course of the same type plus one free non-transferable, non-refundable online exam voucher upon failing to earn a pass grade, for a specified delegate for a specified exam sitting
* Failing to schedule an exam or to attend a scheduled exam before voucher expiry does not constitute a fail
* "Failing" means attempting all questions on your exam and achieving a score that is, after any appeal, not considered a pass by the examination institute.
• The exam guarantee offers one course attendance and one free exam resit only, a further exam guarantee cannot be purchased
• The exam guarantee must be fully paid for in advance of sitting the exam
• To purchase, you must be attending a trainer led course facilitated by CC Learning, in the classroom or virtually
• You must have attended the full course before sitting your course exam, and have completed all recommended preparation before attending and homework during the course
• You must sit your exam within 1 month of the training completion regardless of the voucher issue or voucher expiry date
• The exam guarantee is not refundable unless the course place is cancelled prior to training attendance & exam voucher issue, and only transferable where a training course substitution has taken place
• Upon redeeming the exam guarantee, you must complete any new training attendance and exam resit within 6 months from the date of failing your exam
• The exam voucher will have its own terms and conditions from the provider
• Any new or additional materials are an additional cost and are not included in the exam guarantee

Booking a satellite venue

If you have booked a satellite venue, fees may apply to cover any cancellation fees they charge if you cancel your course or transfer to a later course date close to the start date.

Exam sitting

Please note that if sitting exams, they are provided by an external accreditation body (usually PeopleCert on behalf of AXELOS or the APM Group) and you will be asked to set up a profile/login for their delegate portal to register for the exam sitting/s. You will need to provide official ID details which will be retained until further notice.

Contact details

Please note that your email address will be added to our Newsletter mailing list. You are welcome to opt out by contacting us if you find you do not read these monthly editions.

Payments

Credit card payment is subject to course placement availability
In the case of refund for any reason, the credit card surcharge is non refundable

Filming
Note that at CC Learning events and courses, we may film or take photos for publicity, coaching and quality improvement purposes, as well as record sessions for remote access delegates. If you do not wish to be included please notify us in advance of attending the training.

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