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A summary from Steve Jenner – November 2017 visit

Once again I leave New Zealand tired but incredibly encouraged – In a world where colleagues often lament the failure to take benefits seriously, it is absolutely fantastic to see the very real commitment to benefits realisation in New Zealand. From Canterbury DHB in Christchurch, Government Departments in Wellington, to a range of organisations in Auckland, the response was the same – with clear and significant progress being made in organisations such as Defence and Inland Revenue, and senior management actively engaging in the debate in Justice. Specific reasons to be cheerful include:

1. Clear and comprehensive guidance reflecting best global practice from New Zealand Treasury, with a specific focus on non-financial benefits and measuring the underlying performance improvement – exactly as should be in the public sector. So credit and respect to Grant, Mike, Jonathan and others who have contributed to the guidance, which in my opinion, leads the world.

2. Real expertise and commitment shown by local practitioners including Steve, Landyn, Mike, Jeremy, Miriam et al (apologies to those I have forgotten to credit)

3. A Benefits Community of Interest meeting in Wellington with near on 200 people present and participating (as well as smaller ‘unplugged’ sessions in Wellington and Auckland) – Thanks to Stephanie from Inside Recruitment and Jon at Momentum for making these sessions such a success

4. When I find myself debating next steps not with a guy in a suit, but with a guy in uniform, then I know we’ve moved to the next level.

Finally I can’t let the opportunity pass without recognising the extensive support I had from Graham and colleagues at CC Learning and Frankie Herrington from Inland Revenue – without them I wouldn’t have had the opportunity to meet the people and organisations referred to above. So my sincere thanks to them too.

Best wishes and here’s to the next time.

Steve Jenner

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