Programme Management |
Programme Management involves planning and managing multiple projects that together will deliver specific outcomes in a specific time frame. MSP (Managing Successful Programmes) is a widely followed approach to managing programmes, and is designed to work with PRINCE2.
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Project Management |
Project Management involves planning and managing resources to deliver new outcomes in a specific time frame. Projects differ from normal day-to-day activities which are repeated systematically and are not intended to produce novel outcomes. PRINCE2 and PMI are two widely followed approaches to managing projects.
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Change Management |
Change Management is a structured approach to transitioning individuals, teams, and organisations from a current state to a new state.
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Service Operations and Management (ITIL®) |
Information Technology Service Operations are all those organisational structures and activities involved in running an organisation's information technology. ITIL® - the Information Technology Infrastructure Library® - is a widely used example of world-class practices in the management of IT service operations.
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Business Analysis and Design |
Business analysis involves the study of an organisation's processes, people and technology to identify and design changes. Business analysis often involves techniques such as: - Process modelling
- Use cases
- UML (Unified Modeling Language).
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