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Home > Training > ITIL v3

England, Scotland, Wales
Australia - New Zealand - Singapore

ITIL version 3 qualifications

ITIL version 3 represents a substantial change from version 2. This page will help you see how version 3 works, and how it relates to any existing ITIL qualifications you hold. ITIL version 2 is still available in many locations.

ITIL v3 works on a credit system where you earn credits based on the courses you have passed. Credits are available from both ITIL v2 and ITIL v3 courses.

Map of the new ITIL v3 qualifications

ITIL v2

Bridge
v2 to v3

ITIL v3

Advanced Diploma
not available yet

^

ITIL Diploma

ITIL
Manager
v2
15 credits

->

Manager
Bridge
5 credits

ITIL Diploma
Requires 22 credits
Delegates earn the Diploma with credits from both Foundation and Intermediate courses.

Managing Through the Lifecycle
5 credits

^

Intermediate

Practitioner
3.75 credits
for cluster
courses,
1 credit
for each
single course

->

Lifecycle
3 credits each

Service Strategy
Service Design
Service Transition
Continual Service Improvement
Service Operation

Capability
4 credits each

Service Offerings & Agreements
Planning, Protection & Optimisation
Release, Control & Validation
Operational Support & Analysis

^

Foundation

ITIL
Foundation
v2
1.5 credits

->

Foundation
Bridge
0.5 credit

ITIL v3 Foundation Certificate in IT Service Management
2 credits

ITIL v3 training courses

ITIL v3 FAQs

Key

ITIL v2 course

ITIL v3 course

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